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Additional Information About the Role

BJC is hiring for a Technology Change Manager. This is a hybird position. We are looking for someone with change management experience who can help others learn/adopot to change management.

Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

By ""Caring for Systems that Care for People"", BJC HealthCare Information Services (IS) is a key enabler of the mission, strategy and operating excellence that is associated with BJC HealthCare. Information Services is comprised of over 650 individuals working together to provide effective delivery of system development, implentation and support as well as strategic IT planning and analysis to BJC's Hospitals and health Service Organizations.

Preferred Qualifications

Role Purpose

The Technology Enterprise Change Manager defines and communicates the approach for change management for technology initiative. Initiates, plans and leads strategic, large and complex change management initiatives. Provides guidance and raises awareness to help change leaders demonstrate effective behaviors to deliver organizational change. Establishes feedback processes and leads analyzes of change management successes. Enables technology continual improvements to change management methodology, tools and training necessary to enhance the maturity across the organization. Ensures that organizational projects and initiatives meet objectives on time by increasing employee adoption and usage, focusing on the people side of change, which involves preparing, supporting and equipping people to adopt and use changes to business processes, systems and technology, job roles, and organization structures. Understands the organization's culture and utilizes this knowledge to capitalize on change management methods to engage team members in the adoption of new processes.

Responsibilities

Ensures that there is a business perspective on how any new technical capabilities will be integrated into the business, including planning around key business cycles, selecting appropriate customers for migration, etc.Outlines key business engagement messages that need to be communicated throughout the program/project and defines and communicates the approach for change management for a significant part of the organization and provides guidance and raises awareness to help change leaders demonstrate effective behaviors to deliver organizational change.Establishes feedback processes and leads analyzes of change management successes. Enables continual improvements to change management methodology, tools and training necessary to enhance the maturity across the organization.

Plans and leads content publishing activities for strategic, large and complex programs. Defines organizational policies, standards and techniques for content publishing. Obtains organizational commitment and resources to ensure the appropriate quality of material published by or on behalf of the organization.Ensures that policies are implemented, and any legal issues related to publishing are adequately managed. Facilitates cross-functional leadership teams to deliver organizational goals and outcomes.Designs repeatable, systematic or ad hoc team processes for decision-making, prioritization, and problem-solving at the highest level. Guides business and technology leadership teams in developing shared responsibilities and making decisions that enable sustainable agreements. Asks questions and raises awareness of leadership team performance. Provides suggestions to encourage teams to learn and improve how they work together.

Champions the value of new ways of working to address internal and external opportunities, threats and the development of self-organizing workgroups across the organization.Plans and leads organization design activities - identifies alternatives, assesses feasibility, and recommends solutions. Identifies major changes affecting the organization and mobilizes resources to implement changes.Initiates the definition of new organization boundaries and creates future organization design. Outlines performance measurement objectives and the high-level implementation approach. Provides a work environment and resources that allow individuals and workgroups to perform their tasks efficiently.Creates and sets the direction for multiple workgroups to achieve strategic organizational objectives. Sets strategy for quality and performance measurement in line with organizational goals.Leads the implementation of formal organizational processes such as recruitment, reward, promotion and disciplinary procedures.

Directs the strategy of technology Change Management operations and oversees the practice development within the organization.Leads the development of organizational capabilities for measurement (including automation). Creates the measurement framework and aligns measurement objectives with business objectives. Develops organizational policies, standards, guidelines for measurement.

Champions user-centered design and secures organizational commitment to the significant involvement of users in research.Develops technology organizational policies, standards, and guidelines for user research. Develops or sources organizational resources and capabilities to facilitate the adoption and exploitation of user research.Collaborates with both internal and external partners to facilitate effective user research.

Minimum Requirements

Education

Bachelor's Degree

Experience

10+ years

Supervisor Experience

No Experience

Preferred Requirements

Education

Master's Degree

Licenses & Certifications

Accelerating Implement Method

Cert Change Management Profess

Change Management

Change Management Practitioner

Change Management Specialist

Certified Problem & Change Mgr

Certified Scrum Master

Project Management Prof

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Pension Plan*/403(b) Plan funded by BJC
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer