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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

A role that is responsible for leading portions of the identity management and access control functions as described by industry best practices such as NIST and FFIEC. This will include a subset of the following sub-functions: a) request b) provisioning c) deprovisioning d) normal access e) privileged access f) attestations g) identity governance administration h) identify management platforms i) production support j) authentication k) authorization and l) cloud.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Align with IAM-wide priorities that define ‘our what’ that may change based on business need
2. Consistently align with Truist Vision, Mission and Values and demonstrate ‘our how’ IAM works:
a. Accountability: set expectations, hold teams accountable, check-in and provide feedback
b. Remove ‘IAM Blinders’: take a Truist-wide approach to owning and resolving challenges
c. Strengthen Team: coach-up, performance manage, develop, and reward top performers/visibility
d. Management System: establish and cascade a predictable schedule for team engagement
e. Continuous Improvement: consistently seeking ways to get better
3. Manage a team of 5 to 10 direct report teammates and contract workers who oversee defined structured process tasks; may have oversight for complex, unstructured processes.
4. Perform hiring, coaching, terminations, disciplinary action, and performance reviews to enable and maintain the strategy.
5. Oversee strategic and operational plans in support of business objectives; develop cross-departmental business cases to solve problems by making technical and financial tradeoffs.
6. Apply a balance of 40% technical and 60% functional knowledge to deliver quality results.
7. Design and implement the identity management and access control strategy on time and within budget:
a. Formal Services Level Agreements (SLAs)
b. Workforce strategy blend of 30% onshore and 70% offshore that is comprised of 30% teammate, 60% vendor managed service, and 10% time and material contract workers
c. Improve the user experience and reduce the turnover of critical resources
8. Proactively engage with stakeholders to make them aware and willing to adopt our solutions, which includes managing up, out, and down to avoid surprises and position our solutions to be successful.

Note: The differentiating factor between levels of IAM Technical Director are the years of experience performing the Required Qualifications, breadth and complexity of responsibility, number of resources managed, number of organizational layers managed, and the percentage of time spent performing one type of work vs another.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree or equivalent
2. 15 years’ technical experience working in the identity and access management control function
3. 10 years’ experience as a manager
4. 10 yeas’ experience in operational planning and execution
5. 10 years managing simple and structured work
6. 10 years managing complex and unstructured work
7. 10 years’ experience leading diverse teams, such as teammates, contract workers, onshore, offshore resources, and/or managed services
8. 5 years’ experience and expert-level technical knowledge of product knowledge and processes for specific IAM areas (e.g., Active directory, RACF, Idaptive, CyberArk, PRIVA, Oracle OIM, Persistent Ignite)
9. 10 years’ experience and basic functional knowledge of tools and processes for the broader IAM capability
10. 10 years’ experience and intermediate-level strength in soft skills and interpersonal communications
11. 10 years’ technical experience working for a top 10 US bank
12. 10 years’ experience collaborating with the following functions: a) infrastructure b) application development c) application support d) business unit risk management e) technology risk f) audit and g) external auditors
13. 10 years’ experience collaborating with the following peer functions in corporate cyber security
14. 10 years’ experience managing the remediation of regulatory matters and internal findings
15. 10 years’ experience in strategic planning and applying industry best practices to operations (NIST, FFIEC)

Preferred Qualifications:
1. Master’s degree
2. Understand multiple approaches to designing IAM technical solutions
3. Experience in waterfall and agile project management methodologies
4. Experience managing contracts for IAM managed service providers
5. CISSP Certification

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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