Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Summary: We seek a Platform Engineer to implement advanced diagnostics to identify and resolve issues for customers. As a Platform Engineer, you will be responsible for building and maintaining a system that efficiently diagnoses the root cause of problems leading to offline cameras, battery-draining door locks, misconfigured networking, poor wireless connectivity, etc., and proposes solutions to solve them. You will work closely with cross-functional teams to ensure that the diagnostic system integrates with new and existing systems and tools. The goal is to lower the cost of identifying and resolving issues, improving the customer experience.

You will leverage and extend the foundation of the Vivint Sky Platform, one of the largest Smart Home platforms in the world. This platform processes billions of messages a day from a massive network of in-home IoT devices. It connects millions of users to the people and things that matter most in their lives, delighting customers and providing peace of mind.

Primary Responsibilities: As an engineer in the Innovation Center, you will be expected to work in a fast-paced, self-directed, agile environment along with adept peers. You will be able to participate in regular "Innovation Weeks" and work on innovative projects of your choice. You will experience cutting-edge technology and enhancements in your home with your own Vivint Smart Home System. You will interact with product management, QA (Quality Assurance), and engineers, representing skillsets from web and application development, to embedded software and hardware engineering. The team is harmonized by shared goals and priorities. We succeed and fail together. You will find team members who are invested in one another's success. We are helpful and supportive. You will also be a member of one or more guilds where you will have access to and engage with an extended group of engineers beyond your immediate team that share your discipline. We work with some of the best engineering minds you'll find anywhere. You will have access to experts in your field as well as domain knowledge, spanning decades, that will support you in your role.

Required Skills, Experience & Education: Creative problem-solving. Passion for learning. Open-minded and positive attitude. Ability to work effectively and communicate helpfully in a cross-team environment. Resiliency - the ability to adapt and contribute to a highly dynamic environment. Working knowledge of multiple programming languages, expert level in at least one. B.S. in Computer Science or related field (or equivalent work experience). 1+ years of work experience

Preferred Skills, Experience & Education: Strong programming skills in GoLang. Knowledge of networking protocols such as RPC and HTTP. Familiarity with microservices architecture. Experience with container orchestration platforms such as Docker and Kubernetes. Familiarity with JavaScript, Vue.js, git. Experience/interest in expanding your skillset into other disciplines.

Learn about the Vivint Culture and why it's a great place to grow your career!

Here are some highlighted perks you should ask us about: Free daily lunch and drinks on-site Paid holidays and flexible paid time away Employee/Friends/Family Discounts Site health clinic, gym, gaming tables Medical/dental/vision/life coverage & 24/7 Medical Hotline 401(k) + Employer Match Employee Resource Groups

Working Conditions: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Safety: Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues. If you are an active Vivint employee, please apply through Workday by searching "Find Jobs". Vivint is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation, and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 2 million customers throughout the U.S. and Canada. Vivint was named by Forbes as the "Best Home Security Company of 2022" as well as making Forbes' list of "Best Employers for Diversity 2022". The company is the largest tech employer in Utah while being Newsweek's Top 100 "Most Loved Workplaces" in the US for 2021 and is on Inc Magazine's Best Led Companies list. For more information, visit www.vivint.com. Vivint Smart Home is aware and addressing the rapidly evolving situation with the COVID-19 virus. We want you to know that we are monitoring the virus and its impact closely and taking actions to keep our workplace healthy and minimize disruptions to our customers. Now more than ever we appreciate the importance of coming together to protect families and their homes. Some of these measures that relate to candidates include virtual interviews and work-from-home opportunities. We value you as a candidate and hope you and your families stay healthy and appreciate your support in keeping our global community safe during these unprecedented times.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster(The poster can be found athttp://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.