About this role:

The Enterprise Functions Technology (EFT) group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.

Within EFT we are seeking a Software Engineering Senior Manager to lead and transform the EFT Platform Site Reliability function. This portfolio includes complex solutions and ecosystems, delivering time critical observability data to ensure the stability of our applications and products. The successful candidate will be accountable for leveraging and building upon existing industry standard observability tools and custom-built observability capabilities to drive stability into our applications and products. Additionally, the team is responsible for identifying and developing automation opportunities to eliminate toil and reduce risk in the environment.

Learn more about the career areas and lines of business at wellsfargojobs.com

In this role, you will:

• Manage, coach, and develop a team, or teams, of experienced engineers and engineering managers in roles with moderate complexity and risk, responsible for building high quality capabilities with modern technology

• Lead and transform the Site Reliability function in collaboration with technology partners across the firm

• Drive standardization of existing EFT solutions and ensuring all new solutions are built to Enterprise standards

• Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release

• Identify and recommend opportunities for driving escalated resolution of technology roadblocks including code, build and deployment while also managing overall software development cycle and security standards

• Identify and develop automation opportunities to increase efficiency and reduce risk

• Partner with, engage and influence architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture and enable application migration paths to target architecture; for example cloud readiness, application modernization, data strategy

• Interpret, develop and ensure security, stability, and scalability within functions of technology with moderate complexity, as well as identify, manage and mitigate technology and enterprise risk

• Collaborate with, partner with and influence Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices

• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in technology engineering

• Hire, build and guide a culture of talent development to have the skills required to effectively design and deliver innovative solutions for product areas and products to meet business objectives and strategy, as well as conduct performance management for engineers and managers

Required Qualifications:

• 6+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 6+ years of leveraging industry standard observability and automation tools such as Grafana, Prometheus, Splunk, App Dynamic, Dynatrace, Ansible or similar.

• 6+ years of designing and or building enterprise grade customized observability solutions to improve time to detect, mitigate and resolve production incidents.

• 6+ years of experience in technology operations, supporting enterprise level complex applications and platforms

• 3+ years of Management experience

Desired Qualifications:

• 5+ years Database technologies, such as SQL, Oracle, MongoDB, Postgres

• 5+ years Messaging technologies such as Kafka, MQ

• 5+ years Programming languages such as Java, Python, C#, HTML. JS, React

• Ability to research and self-study to keep technical skills relevant in a highly complex environment

• Delivery focus and willingness to work in a fast-paced, enterprise environment

• Knowledge and understanding of application or software security such as: web application penetration testing, secure code review, secure static code analysis

• Experience with configuration and monitoring technologies such as Ansible, Grafana, Elastic, Splunk, Prometheus

• Excellent communication (oral and written) with ability to communicate at multiple levels ranging from technologists to senior managers and executive leadership

• Experience in providing thought-leadership, expertise to formulate and execute on major strategies to develop/deliver robust and scalable solutions

• Ability to deliver & engage with partners effectively in a multi-cultural environment by demonstrating co-ownership & accountability in a matrix structure

• Ability to develop and execute business vision, strategies, and goals

• Ability to research and self-study to keep technical skills relevant in a highly complex environment

• Delivery focus and willingness to work in a fast-paced, enterprise environment

• Experience with Agile, Continuous Integration/Continuous Delivery/Deployment (CI/CD), DevOps concepts, and Site Reliability Engineering principles

• Knowledge and understanding of complex enterprise systems and frameworks including frontends, middleware, services layer, database, backend, and downstream interfaces

Job Expectations:

• Willingness to work on-site at stated location on the job opening

• This position offers a hybrid work schedule

• This position is not eligible for Visa sponsorship

• Pay Range: New York, NY- 144,400.00- 300.00USD Annual

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.