About the Role:
This critical role is at the heart of our warehouse operations, ensuring the smooth flow of materials and information. You will be responsible for managing the daily printing and distribution of thousands of product tags, processing material returns, maintaining essential supplies, and providing basic IT support. This position offers a unique blend of hands-on operational tasks and technical problem-solving, providing valuable experience in a fast-paced warehouse environment.
Responsibilities:
- Tag Management: Monitor file downloads (SEIMA) for order extracts and draws from the Warehouse Management System (WMS). Execute pick tag breakdowns (manual folding and sorting), distribute tags, and print/deliver various reports (TBASR, RCUBE, EXTRA, Wave, and others as needed). Reprint tags as requested, managing whole files, assignments, sequences, or extracts.
- Material Returns: Print, sort, and distribute dealer and supervisor tags, process return envelopes, file paperwork, and prepare totes for delivery.
- Inventory Management: Replenish daily supplies, including MR tags, PC302 forms, printer ribbons, OVN tags, pick tags, green bar paper, toner, and copy paper.
- WMS Support: Contribute to WMS launch activities and provide basic IT support, including troubleshooting printer issues and escalating more complex IT problems to the broader team.
Why This Role is Important:
Our warehouse operations rely heavily on the accurate and timely processing of product tags. This role is essential for ensuring orders are fulfilled efficiently and materials are managed effectively. This team is the backbone of the warehouse, and without this function, the warehouse cannot operate. This position is open due to the retirement of long-term employees.
A Day in the Life:
Your day will begin in the computer room, setting up printers and preparing for the day’s tag printing. You’ll manage the flow of order information from the mainframe system, processing hourly extracts, printing and sorting tags, and delivering them to the warehouse floor. This involves working with industrial printers and maintaining their functionality. Approximately 90% of your time will be dedicated to tag management and related tasks, with the remaining 10% focused on basic IT support, such as troubleshooting printer queues and escalating more complex IT issues. You will interact regularly with other operators, site leads, and general supervisors across 13 sites, supporting a total team of 32 people.
The work environment includes computer rooms (approximately 20×30 feet with 8 industrial printers and desks) and a typical warehouse setting (requiring safety vests). The dress code is business casual in the computer room and warehouse appropriate attire in the warehouse.
Career Growth & Value Proposition:
This role offers a great opportunity for individuals starting their careers or looking to gain experience in a corporate environment. You’ll gain valuable skills in warehouse operations, IT support, and inventory management, interacting with diverse teams and contributing to a critical business function. This position offers exposure to a large corporation and provides a pathway for potential career growth within the organization. Contract extensions are possible.
Candidate Requirements:
- Education: 2-year technical degree preferred. Warehouse experience may be substituted for a degree.
- Experience: 2+ years of warehouse experience preferred. Entry-level IT candidates will be considered.
- Skills:
- Essential: Warehouse operations experience, proficiency in Microsoft 365 (including Excel), basic computer skills.
- Preferred: Experience with Warehouse Management Systems (WMS) such as SAP.
Top 3 Must-Have Skills:
- Warehouse Experience (2+ years)
- Office Skills (Microsoft 365, Excel)
- WMS Experience (SAP or similar)
The target hiring compensation range for this role is $28 to $30. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
